In 2003, Le Dindon was brought to life in the small town of Voiron, France - during a time when
e-commerce was still a new concept. Ever since its conception we've been a small family business
with small town values that we bring to our modest website. Here you're not just another customer -
your a part of the Le Dindon family. |
We'd like to highlight a few points about our site :
1. We propose quality products that are original and interesting at reasonable prices
2. We supply all the information necessary, including a bit of humor for all our products, to help you make an informed decision
3. We are constantly trying to improve our service and shipping times
4. We respond to your emails quickly and individually (say goodbye to automated emails)
5. In case of problems, we take care of you until we find a suitable solution
We strive for impeccable customer service and want to give you a sense of having an actual human behind your computer screen. We're not the type of company to hide behind a paid number or leave you hanging without the proper information.
An Internet site with a corner-shop feel, it's possible!!!
Today the Internet is full of "super-discount sites" that try to give you the lowest prices.
While they propose attractive prices, there's no miracle : having the lowest prices usually equals awful customer
service (particularly after sales).
We're really upset with the way commerce seems to be heading (both on the Internet and in general), it seems like
the world of sales turns around 2 ideas : low prices (meaning detestable customer service) and plenty of publicity
(basically buying your clients because there is no time to create a better service by slowly growing and adjusting
to meet the needs of your customers).
Since the beginning, Le Dindon has grown slowly mostly through word of mouth and natural SEO. As long as the site continues to grow along this path we refuse
to advertise in any form whatsoever. Our 100,000 customers (very happy, of course) are proof enough that we can exist without imposing our
image in every public space available.
It's so good to shop on a little e-commerce website!
--- Read our legal information and conditions of sales